American Express adds Meet & Greet Service for Platinum Cardmembers

American Express has introduced Meet and Greet Service for its Platinum Cardmembers. Currently, this beta service is applicable only on domestic departures at Delhi Airport and is valid until 28th February 2022. Detail below:

Service Details 

• As part of the Meet & Greet Service, Platinum Cardmembers (Primary + 3 passengers maximum) can avail of this service only on departures at Delhi Airport.

• Meet & Greet Service has to be booked at least 48 hours before the travel date by reaching out to Platinum Travel & Lifestyle Services.

• Service can be availed of once per quarter without any carry forward.

Sevice Validity

• The M&G Service is currently valid until 28th February 2022.

Meet & Greet Service Inclusions

• Meet Cardmember on arrival at the passenger drop off zone, with baggage porter at the gate.

• Hold an American Express branded sign with the cardmember’s name.

• Coordinate with the airline for a wheelchair, if needed.

• Carry out all check-in processes, subject to airline and security regulations.

• Provide Cardmember with buggy from security to Boarding gates.

• Escort Cardmember into the lounge and ensure they are comfortable (latest applicable lounge list to be provided by American Express). Terms and conditions relevant to the card product/s held by the Cardmember will apply.

• Meet Cardmember at the lounge when it is time to board and escort to the boarding gate (arrange first or last boarding as needed).

• Assist with boarding, avoid all queues at the boarding gate.

• Remain on standby until the Cardmember has boarded the flight.

• Assist with hand-carry baggage from arrival gate to Boarding gate 

Service Conditions

• This M&G service is open to only American Express Platinum Cardmembers whose accounts are valid and in good standing.

• The service is not applicable for American Express Supplementary Cards.

• The service is not valid for American Express Corporate Cards.

• This service applies to 4 passengers only. Any service for an extra person over and above 4 will be charged to CM when availing of the service. Children aged two (2) or over will be charged at the full rate.

• Last-minute requests can be taken, but confirmation will be dependent on the availability of slots with the vendor.

• Any rescheduling of flight /cancellation of flight will impact this service and will not be carried forward.

• Click here for General T&Cs.

Should you require any further information, please do not hesitate to drop us a line in the comment section below. Alternatively, you can also write to us at contact@chargeplate.in.

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